Could a bold move by John Hancock upend the insurance industry?

But some are wary of the burden companies take on with such massive quantities of consumer information. Kate Crawford, founder of the AI Now Institute, tweeted about the pitfalls of the Vitality program after John Hancock announced its widespread implementation: false data, consumers trying to game the system, “intimate” surveillance and data breaches. Both Weisbart and Liu-Thompkins agreed that a data breach could be disastrous.

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